Lanchester.net ...musings of an old nerd

The seven Bing Crosby, Bob Hope, Dorothy Lamour "Road to..." movies are comedy classics, favorites of my Mom and Dad. I can't exactly remember any of them, but they all involved journeys and lots of slapstick comedy.
 
Trying to buy my adult child a car has involved journeys and lots of silliness. First, there's my kid, who had her heart set on a RAV4. I was near the end of my negotiations when the "acceleration problem" of 2009/2010 arose. So being cautious, I thought she should look at other vehicles, although her heart was set on the RAV4.
 
She FINALLY went to test drive the RAV4, the CRV, and an Equinox, and found she hated the RAV4! Now wouldn't that have been nice to know before I had three dealers in a bidding war?! How silly is that?
 
She didn't like the CRV's styling. But she LOVED the Equinox, and Consumer Reports gave it a thumbs up, so we were good to go.
 
Not knowing diddly about the Equinox, I went to the website, built what I thought the brat would like, and requested a quote from a nearby dealer, and then the fun began. First the "internet specialist" tries to sell me a demo Equinox which is NOTHING like the vehicle I requested, has 12,000 miles on it, and costs more than the list prices of the brand-new car I want!
 
Then, this "internet specialist" kept forgetting the prior emails from me, and apparently didn't have the one from Chevy with the car details. After four emails back and forth, he asked me if I want a four or six cylinder?? I wanted the car in the price quote request!!
 
Once I pointed that out, he sent me back a "price quote" with the MSRP after we've already established I work for a certain company which qualifies me for special set "no haggle pricing. I had to remind him again of a prior email from me.
 
So I tired of all this back-and-forth and requested a price quote from a different dealer, and her first email to me stated, "So, what can I help you with?" Oh, my gosh??? How about a price quote on the exact vehicle you have sitting in your inventory that I am interested in buying that I requested a price quote for (which is why you have my email address in the first place)???!!!
 
There is something wrong with Chevy's redirection of price quotes or "internet specialists" at Chevrolet dealers are clueless (based on my random sample of two :D).